Customer Service Representative

Rewarding company offering training opportunities. - Permanent Post

  •   Epsom
  • 18,000 - 24,000
  • Date Posted ‐ 21 / 09 / 2020
  • Job Reference ‐ STBCSR21

Are you passionate about customer service and want to work for a rewarding company that offer excellent training and career progression?

Do you have experience of working within the financial services industry and are looking for a new exciting challenge or are you a recent graduate looking to get into financial services to utilise your degree? You will be working for reputable organisation that offer fantastic training and benefits and will be be joining a friendly and sociable team.

Duties:

  • Maintain an up to date knowledge of all products and services offered
  • Answering the telephones call and respond to customer enquiries
  • Promote other products and services offered
  • General Administration tasks, updating the database, sending out letters and completing reports
  • Contact customers regarding the services/products and ensuring customer satisfaction levels are met
  • Liaise with external suppliers and maintain business relationships with third parties as required

Skills:

  • Excellent communication skills both verbally and written
  • GCSE Level C or above in English and Maths
  • Fantastic organisation skills
  • Previous customer services experience
  • Previous call handling experience

Hours - Monday - Friday 37.5 hours per week on a rota basis between 8:00am- 5:30pmand 1 Saturday per month 9am- 12pm

Benefits - Bonus, 23 day holiday + BH raising up to 27, Pension + many more

Future Personnel are currently short-listing NOW please apply ASAP!

 

Staci Taylor-Black Photograph

Posted By: Staci Taylor-Black

Tel: 0208 256 0919

Born and bred in Essex, Staci has a background within construction before becoming a successful commercial consultant within Surrey and surrounding areas. Her dedication and focus means she consistently delivers a first-class service to all she works with. In her spare time, Staci enjoys spending time with her family and socialising with a glass of prosecco or two!

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