Customer Services Manager

Customer Service Manager - Permanent Post

  •   South Norwood
  • 30,000 - 35,000
  • Date Posted ‐ 27 / 01 / 2022
  • Job Reference ‐ ST015

This is an exciting opportunity where you will have the opportunity to make the role your own and build and grow your own team. You will be working closely with the managing director dealing with various projects. 

Job role

  • You will be in charge of the office making sure everything runs smoothly 
  • You will be the first point of contact for clients offering support
  • You will be working closely with Marketing on advocacy, referral and customer satisfaction outreach
  • You will be making sure that clients are happy and want to renew their contracts

Essential Skills

  • First and foremost, you love helping people, whether it be your colleagues or your clients
  • You are great at multi-tasking and can switch between your different “hats” effortlessly
  • You have experience or an affinity with education, teachers and children
  • You are commercial and understand metrics
  • You are very comfortable with technology, from Excel to CRM Funnels
  • You like happy customers and love talking to them

 

Salary: GBP 30-35k  

Hours: 9am - 5pm (Flexibility options available) 

Simon Tregellas Photograph

Posted By: Simon Tregellas

Tel: 0208 256 0910

Simon, the Recruitment Manager here at Future Personnel, is a right chatterbox! He helps ensure we make dream partnerships happen every day with our pre interviewed and professional candidates. With extensive experience, he is the extra support you need when there are not enough hours in the day to focus on recruitment.

  • Finding yourself in a recruitment loophole?

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