Scheduler - Permanent Post

  •   Chessington
  • 23000 - 25000
  • Date Posted ‐ 27 / 07 / 2020
  • Job Reference ‐ STSC270220

A reputable brand based in Chessington are currently looking for a Scheduler to join their busy team. Having had a little surge during the recent pandemic, this company know exactly how to provide and excellent, much needed service.

In a professional and team focused environment you will become a valued member of the team, to help organise engineers and stock requests. You’ll be liaising with engineers and customers on a regular basis so no two days will be the same, therefore we are looking for a confident individual with previous helpdesk or scheduling experience.

On an average day, your duties will include:

  • Dealing with incoming calls efficiently
  • Coordinating engineers diaries
  • Resolving customer issues and offering solutions
  • Processing Service orders and raising invoices in a timely manner
  • Administering stock requests and liaising with the warehouse to ensure stock is delivered on time
  • Maintaining accurate records of engineer visits, service requests and follow up calls
  • Making travel arrangements as required
  • General admin duties as required to ensure the smooth running on the sales department.

To excel in this role, you will need:

  • An excellent, professional telephone manner
  • A decisive problem solver with ability to remember key information as you will be expected to make decisions on day to day issues
  • Excellent computer skills, with Microsoft knowledge. SAP is an advantage but not essential.
Staci Taylor-Black Photograph

Posted By: Staci Taylor-Black

Tel: 0208 256 0919

Born and bred in Essex, Staci has a background within construction before becoming a successful commercial consultant within Surrey and surrounding areas. Her dedication and focus means she consistently delivers a first-class service to all she works with. In her spare time, Staci enjoys spending time with her family and socialising with a glass of prosecco or two!

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